Return & Refund Policy

We want you to love your Aartha Organics products. If you change your mind, you can return items within 30 days of delivery.

Change of mind

• Items must be unused, unopened and in their original sealed packaging. For hygiene and safety reasons, we can’t accept returns of skincare that has been opened or used.
• Email ana@aartha.ie with your order number, then post the items back to us. Return postage is at your cost.
• If you return your whole order, we’ll also refund the standard delivery charge you paid.

Faulty, damaged or incorrect items

If anything arrives damaged, faulty or isn’t what you ordered, email us within 30 days with your order number and a photo. We’ll arrange a replacement or a full refund, including any return postage. This does not affect your statutory rights under Irish and EU consumer law.

Refunds

Refunds are made to your original payment method within 5–7 working days of us receiving your return, and always within 14 days.

Return address

Aartha Organics, 1 The Gables, Fishers, Newtownmountkennedy, Co. Wicklow, Ireland